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    Auto-Renewal Service Agreement

    Last Updated
    November 6, 2026

    Welcome to the YaoWise VIP membership auto-renewal service.

    This Auto-Renewal Service Agreement (the "Agreement") is entered into between you (the "member" or "user") and YaoWise, operated by Beijing Huoli Culture Technology Co., Ltd. ("we", "us", or "YaoWise"). It supplements, and forms an integral part of, the YaoWise Terms of Service. If any conflict arises between this Agreement and the Terms of Service in respect of the auto-renewal service, this Agreement prevails.

    This Agreement applies to auto-renewing YaoWise VIP subscriptions purchased through the Apple App Store or Google Play. It also applies where you activate auto-renewal in mainland China through WeChat Pay, in which case the additional terms in Section 9 apply to you as well.

    Please read this Agreement carefully before subscribing, especially the clauses shown in bold, which concern your material rights (such as billing authorization, how to cancel, and the refund policy). By selecting a subscription plan, tapping the subscribe button, and completing payment, you confirm that you have read, understood, and agreed to this Agreement, and it takes legal effect between you and YaoWise.

    If you do not agree to any part of this Agreement, please do not subscribe to the auto-renewal service.

    If you are under the age of 18 (or the age of majority in your jurisdiction), please read this Agreement together with a parent or legal guardian, and subscribe only with their consent.

    1. Operator & AI Content Notice

    • Operator: Beijing Huoli Culture Technology Co., Ltd. (北京火粒文化科技有限公司)
    • Customer support: support@yaowise.com

    Generative AI technology used in this service: YaoWise calls large language model APIs to generate AI interpretation content for users. The models currently used include:

    (1) The Tongyi Qianwen (Qwen) large language model developed by 阿里巴巴达摩院（杭州）科技有限公司. The core algorithm on which this model relies, "达摩院交互式多能型合成算法", has completed algorithm filing (备案) by its developer in accordance with law, as required by the Provisions on the Administration of Deep Synthesis of Internet-based Information Services (《互联网信息服务深度合成管理规定》), the Interim Measures for the Administration of Generative Artificial Intelligence Services (《生成式人工智能服务管理暂行办法》), and the Provisions on the Administration of Algorithmic Recommendations for Internet Information Services (《互联网信息服务算法推荐管理规定》), filing number: 网信算备 330110507206401230035 号; its generative AI service "通义千问大模型" has completed filing, filing number: ZheJiang-TongYiQianWen-20230901.

    (2) The DeepSeek large language model developed by 北京深度求索人工智能基础技术研究有限公司. Its algorithm "DeepSeek大语言模型算法" has completed deep synthesis service algorithm filing in accordance with law, filing number: 网信算备110108970550101240011号; its generative AI service "求索对话DeepSeek Chat" has completed filing, filing number: Beijing-DeepseekChat-202404280016.

    AI-generated content is for reference and entertainment only and does not constitute professional advice of any kind.

    2. Service Description

    1. The auto-renewal service means that, after you actively subscribe to a monthly or annual plan and complete payment authorization through the payment channel you choose (the Apple App Store or Google Play, or, in mainland China, WeChat Pay), your YaoWise VIP membership will automatically renew for the next billing period at the end of each subscription period (for the specific charge times, see Section 5.3; for WeChat Pay, see Section 9.2), so that your benefits continue without interruption. Alipay can be used for one-time purchases only and is not available for auto-renewal. The availability of each payment channel for activating this service is as displayed on the purchase page in the app at the time you subscribe.
    2. This service is designed to spare you from manual renewal and from losing access if you forget to renew.
    3. For App Store subscriptions, billing is handled entirely by Apple through your Apple ID; for Google Play subscriptions, billing is handled entirely by Google Play through your Google account; for WeChat Pay, see Section 9.1. Renewal charges do not require you to re-enter your payment details each period.

    3. Subscription Plans & Pricing

    The YaoWise VIP auto-renewal service may offer different billing periods, such as monthly and annual plans. The plan name, billing period, renewal price, any introductory offer, and the applicable rules are those displayed in the YaoWise app at the time you subscribe.

    Prices are shown in your local currency where supported. For App Store purchases, any applicable taxes are calculated and collected by Apple in accordance with the App Store rules for your region; for Google Play purchases, applicable taxes are handled in accordance with Google Play's rules for your region.

    If we adjust the plans or prices of the auto-renewal service, we will notify you in advance through one or more means, such as announcements on the home screen of the YaoWise app, push notifications, SMS, or email. If you do not agree to the change, you may cancel the auto-renewal service before the new price takes effect. If you do not cancel and continue to use the service, you are deemed to accept the change. A price change also takes effect only after Apple or Google has obtained your renewed consent where required by the App Store or Google Play.

    3.1 Changing Your Plan

    When you change your subscription plan, any unused time remaining on your previous plan is added to the expiry date of your new plan. For example, if you switch to the annual plan with 7 days left on your monthly plan, your membership expires 7 days after the end of the new annual period. Remaining time is counted in whole days; any partial day counts as one full day.

    YaoWise applies this carry-over in its own systems. It does not depend on the payment channel you use or on how the app store handles the plan change.

    Three points about this carry-over:

    • Time that has already expired is not "unused remaining time" and is not restored.
    • Where a payment platform (such as Apple or Google), under its own rules, separately refunds or credits the unused portion of your previous plan, that platform handles it entirely. YaoWise does not process those funds and cannot determine the amount or timing. Such a refund or credit neither replaces nor offsets the carry-over described above.
    • If a subscription payment is refunded or the transaction is revoked, your membership and any membership time arising from it end accordingly.

    Downgrades (for example, from annual to monthly): YaoWise does not offer mid-period downgrades or pro-rata refunds of the difference. You may cancel auto-renewal before your current period ends and choose the plan you want after it expires. If you subscribe through the Apple App Store, Apple applies its own rules to downgrades, which normally take effect at the end of your current period, and Apple's rules prevail.

    4. Membership Benefits

    After subscribing to the YaoWise VIP auto-renewal service, you may enjoy the membership benefits of the corresponding tier, which may include but are not limited to:

    • Increased AI interpretation quota: a higher daily usage allowance than free users.
    • VIP identity badge: your profile displays the VIP badge for your tier.
    • Additional VIP-exclusive benefits that may be added from time to time.

    The specific content of each benefit (including but not limited to daily quota values, unlockable interpretation styles, and exclusive feature scope) is as displayed in the YaoWise app at the time you subscribe. We reserve the right to adjust the specific content of membership benefits as required by law, by rights holders, or by our operational strategy, and will notify you in advance, through announcements on the home screen of the YaoWise app, push notifications, or similar means, before any such change takes effect.

    5. Auto-Renewal & Billing Rules

    5.1 Renewal Authorization

    Once you subscribe, you authorize the renewal charges described below. For App Store subscriptions, your subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period, and Apple charges your Apple ID account for renewal within the 24-hour period before the current period ends, using the payment method on file with Apple. For Google Play subscriptions, Google Play automatically renews your subscription when the current period ends, in accordance with Google Play's rules, and charges the payment method on file with Google Play. This authorization continues until you cancel.

    5.2 Billing Period

    The billing period is monthly or annual, depending on the plan you select at the time of subscription.

    5.3 Billing Time & Grace Period

    Payment channel Renewal charge time Failed-payment handling
    Apple App Store (iOS) Within the 24 hours before the current period ends Handled by Apple under its billing-retry and grace-period rules
    Google Play (Android) Renews automatically when the current period ends, under Google Play's rules; you may be charged up to 48 hours earlier Handled by Google Play under its rules

    For subscriptions through the Apple App Store or Google Play, Apple or Google sends you renewal reminders under its own rules. For auto-renewal activated in mainland China through WeChat Pay, see Section 9.2.

    5.4 Failed Renewal

    If a renewal charge fails (for example, due to an expired payment method or insufficient funds), Apple or Google Play, as applicable, may retry the charge under its own rules and may offer a billing grace period during which your benefits are retained. If payment is still not completed after the platform's grace period ends, your VIP benefits will be suspended or will lapse.

    5.5 Continuation After a Successful Charge

    Each time a renewal charge succeeds, your VIP membership is extended by one billing period and you continue to enjoy all VIP benefits.

    6. Free Trials & Introductory Offers

    Where a free trial or introductory offer is available, its eligibility, duration, and the price that applies after it ends are as displayed in the app at the time you subscribe. If you do not cancel before a free trial ends, the subscription automatically converts to a paid subscription and the applicable price is charged through the payment channel you subscribed with. Any unused portion of a free trial is forfeited when you purchase a subscription.

    7. How to Cancel

    You may cancel the auto-renewal service at any time. Cancellation stops future charges; the benefits you have already paid for are unaffected and continue until your membership expiry date (if you have previously changed plans, that date includes the time carried over under Section 3.1 and may be later than the subscription period end shown by your payment channel). To avoid being charged for the next period, cancel at least 24 hours before the current period ends; for Google Play subscriptions, cancel at least 48 hours before the current period ends.

    7.1 App Store: Cancel from within the YaoWise app

    1. Open the YaoWise app.
    2. Tap the menu button (☰) at the top right, then go to "Settings" → "Membership Center" and scroll down to "Subscription Management" at the bottom of the page.
    3. Tap "Manage in Apple Subscriptions". In the "One quick question — help us improve" prompt that appears, tap "Skip" or "Submit & continue"; the app then takes you to the iOS subscription management page.
    4. Select "YaoWise" and tap "Cancel Subscription".

    7.2 App Store: Cancel from iOS Settings

    1. Open the iOS "Settings" app.
    2. Tap your name (Apple ID) at the top.
    3. Tap "Subscriptions".
    4. Select "YaoWise" and tap "Cancel Subscription".

    7.3 Google Play: Cancel in the Google Play app

    1. Open the Google Play app.
    2. Tap your profile icon at the top right, then go to "Payments & subscriptions" → "Subscriptions".
    3. Select "YaoWise" and tap "Cancel subscription".

    If you activated auto-renewal in mainland China through WeChat Pay, see Section 9.6 for how to cancel.

    Please note: a charge already initiated before you complete cancellation remains valid, and amounts already charged before cancellation is completed are not refundable except as required by applicable law or the policies of Apple or Google.

    8. Refund Policy

    YaoWise VIP membership is a digital service that takes effect immediately upon successful purchase. Except where mandatory law provides otherwise, fees already charged for the current period are non-refundable, and your benefits continue until your membership expiry date.

    1. After you cancel, no further charges arise for future periods.
    2. App Store purchases are processed by Apple, and Google Play purchases are processed by Google. Refund requests for App Store purchases must be submitted to Apple at https://reportaproblem.apple.com; refund requests for Google Play purchases must be submitted through Google Play. Whether a refund is granted is decided by Apple or Google independently under its own refund policy, and YaoWise cannot intervene in that decision; in particular, YaoWise cannot issue or override Apple refunds.
    3. If you believe you were charged in error, please also contact us at support@yaowise.com and we will assist where we can.

    9. Additional Terms for Users in Mainland China Subscribing via WeChat Pay

    This Section applies to users who activate auto-renewal in mainland China through WeChat Pay, regardless of the interface language they use. In addition to the other Sections of this Agreement, the following terms apply to these users.

    9.1 Billing Authorization

    Once you activate auto-renewal through WeChat Pay, you are deemed to have authorized YaoWise to instruct WeChat Pay to automatically deduct, at the end of each subscription period (for the specific charge times, see Section 9.2), the membership fee for the next subscription period from the balance of the payment account you have linked. This authorization remains in effect until you cancel the service yourself and is not limited by the number of charges.

    You understand and agree that, when making a charge, WeChat Pay will complete the deduction on the basis of the charge instruction issued by YaoWise, without verifying your payment password and without sending an SMS verification code. The security of this deduction method is jointly safeguarded by YaoWise and WeChat Pay.

    9.2 Billing Time & Retries

    Payment channel Renewal charge time Failed-payment retries
    WeChat Pay (Android) The charge is initiated at 10:00 Beijing time on the day the subscription period ends, and WeChat Pay completes the deduction 24 hours after it is initiated; if the period ends after 10:00 that day, the charge is initiated at 10:00 Beijing time on the following day If the first charge attempt fails, the charge is retried once at 14:00 Beijing time on the following day and once more at 14:00 Beijing time two days after that; the 7 days after the period ends are a grace period

    9.3 Failed Charges

    If an automatic charge fails because of, for example, insufficient balance in your payment account, an invalid payment method, an unlinked bank card, or a payment limit, YaoWise will retry the charge more than once during the grace period. Your membership benefits are retained until the grace period ends. If the charge has still not succeeded after the grace period ends, your VIP benefits will be automatically suspended or will lapse.

    YaoWise is not liable for interruptions of the membership service caused by reasons attributable to you (such as problems with your payment account or failure to renew on time), except as otherwise provided by law.

    9.4 Termination When a Charge Remains Outstanding

    For auto-renewal activated through WeChat Pay, if the charge for any period has still not been completed more than 14 days after its scheduled charge date (whether or not for reasons attributable to you; this does not apply to the first charge made at activation), YaoWise will terminate that auto-renewal service and cancel the corresponding automatic deduction authorization on the WeChat Pay side. After termination:

    (1) YaoWise will not charge your account again and will not collect any previously uncharged fees;

    (2) the membership benefits you have already paid for are unaffected and continue until your membership expiry date;

    (3) if you wish to continue auto-renewal, you may activate it again in the app.

    9.5 Reminder Before Charging

    In accordance with the Regulations for the Implementation of the Law of the People's Republic of China on the Protection of Consumer Rights and Interests (《中华人民共和国消费者权益保护法实施条例》), the Measures for the Supervision and Administration of Online Transactions (《网络交易监督管理办法》), and other applicable laws and regulations, for auto-renewal activated through WeChat Pay, YaoWise will, at least 5 days before each automatic charge, send you a charge reminder by push notification from the YaoWise app, informing you of the amount of the charge, the date on which it will be initiated, and the payment channel (WeChat Pay completes the deduction 24 hours after the charge is initiated). WeChat Pay will also send you charge reminders under its own rules.

    If you do not wish to continue using the auto-renewal service, please cancel it promptly after receiving the reminder, in the manner described in Section 9.6.

    If you have turned off the relevant notifications in WeChat Pay, or the notifications for the YaoWise app in your phone's system settings, you may not receive the charge reminder in time. In that case, you should still keep track of your subscription status yourself.

    9.6 How to Cancel

    The general rules in Section 7 also apply. You can cancel auto-renewal activated through WeChat Pay in the following ways.

    In the YaoWise app (recommended)

    1. Open the YaoWise app.
    2. Tap the menu button (☰) at the top right, then go to "Settings" → "Membership Center" and scroll down to "Subscription Management" at the bottom of the page.
    3. Tap "Cancel auto-renewal".
    4. In the "One quick question — help us improve" prompt that appears, tap "Skip" or "Submit & continue". Auto-renewal is then cancelled.

    In the WeChat app (WeChat Pay subscriptions)

    1. Open the WeChat app.
    2. Go to "我" (Me) → "服务" (Services) → "钱包" (Wallet).
    3. Tap "支付设置" (Payment Settings) → "自动续费" (Auto-Renewal).
    4. Select the service for "爻知" (YaoWise) and tap "关闭服务" (Disable Service).

    9.7 Refunds

    1. After you cancel auto-renewal, no further charges arise for subsequent periods that have not yet been charged.
    2. In the event of duplicate charges, erroneous charges, or other anomalies caused by a YaoWise system fault or by an anomaly in the third-party payment channel (WeChat Pay), please contact customer support promptly, and YaoWise will assist in handling the matter based on the actual circumstances.
    3. To request a refund (for example, for a duplicate or erroneous charge, or where a refund is required by applicable laws and regulations), please contact us in the app via the menu button (☰) at the top right → "Settings" → "Help & Feedback", or by email at support@yaowise.com, and tell us the payment time, the amount or the order number. We usually respond within 7 business days, and no later than 15 business days. If a refund is approved, it will be returned through WeChat Pay to the account you paid from, and the time it takes to arrive depends on WeChat Pay's processing.

    9.8 Service Term

    In addition to the circumstances listed in Section 10, the auto-renewal service also ends where the charge for any period has still not been completed more than 14 days after its scheduled charge date and the service is terminated under Section 9.4.

    9.9 Governing Law & Dispute Resolution

    For the users described in this Section, the following apply in place of items 1 and 2 of Section 13:

    1. The formation, effectiveness, performance, and interpretation of this Agreement and the resolution of disputes are governed by the laws of the People's Republic of China (excluding the laws of Hong Kong, Macau, and Taiwan).
    2. Any dispute arising out of or in connection with this Agreement shall be resolved by the parties through amicable negotiation; if negotiation fails, either party may bring a lawsuit before the competent people's court at the place where Beijing Huoli Culture Technology Co., Ltd. (北京火粒文化科技有限公司) is located.

    10. Service Term, Change & Termination

    The auto-renewal service remains in effect from the date you subscribe until any of the following occurs (for the users described in Section 9, see also Section 9.8):

    1. you cancel the auto-renewal service as described in Section 7 or Section 9.6;
    2. renewal charges fail repeatedly beyond the applicable grace period;
    3. we decide to terminate the service as required by law or by our operational strategy; or
    4. your membership relationship with YaoWise is otherwise terminated.

    We may adjust the content of this service (including price, billing period, and rules) as required by law, by rights holders, or by our operational strategy, and will notify you in advance, through prominent means such as announcements on the home screen of the YaoWise app and push notifications, before any such change takes effect. We are not liable for service interruptions caused by force majeure or by third-party platform (including Apple and Google) outages beyond our reasonable control.

    11. Personal Information

    To provide this service, we process certain personal information, such as your account information, subscription records, and renewal records, in accordance with the YaoWise Privacy Policy. Your payment account details are handled directly by the third-party payment channel you use; YaoWise does not store your sensitive payment credentials.

    12. Changes to This Agreement

    We may modify this Agreement as required by changes in law or by business needs. The revised Agreement will be published on this page, and we will notify you in the app (for example, through an announcement on the home screen) where appropriate. Your continued use of the auto-renewal service after the changes take effect constitutes acceptance of the revised Agreement.

    13. Governing Law & Disputes

    1. This Agreement is governed by the laws of the People's Republic of China (excluding the laws of Hong Kong, Macau, and Taiwan), without prejudice to any mandatory consumer-protection rights available to you under the laws of your country or region of residence.
    2. The parties shall first seek to resolve any dispute amicably. Nothing in this Agreement limits any statutory right you may have to bring proceedings in the courts of your place of residence where such right cannot be waived.
    3. If any provision of this Agreement is held invalid, the remaining provisions remain in full force and effect.
    4. Headings are for convenience only and do not affect interpretation.
    5. For the users described in Section 9, Section 9.9 applies in place of items 1 and 2 above.

    14. Contact Us

    If you have any questions, comments, or suggestions about this Agreement or the auto-renewal service, please contact us:

    • Customer support email: support@yaowise.com
    • In-app feedback: open the YaoWise app → menu button (☰) at the top right → "Settings" → "Help & Feedback"
    • Operator: Beijing Huoli Culture Technology Co., Ltd.

    We usually respond within 7 business days, and no later than 15 business days.

    This Agreement takes effect when you first use the YaoWise VIP auto-renewal service. We may update it as the law or our business changes; the updated Agreement will be published on this page and notified through the app.